Oldwest Bookstore values your privacy and handles your information with care. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
Information You Provide
We collect the information you enter during checkout or when contacting us, including:
- Name
- Email address
- Shipping address
- Billing address
- Order details
- Phone number (if provided)
Payment Information
Your payment details are processed securely through Stripe, Apple Pay, Google Pay, or your card provider.
We do not see or store your full card number.
Automatically Collected Information
When you browse our website, certain technical data may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the site
- Cookies used to keep your cart and preferences saved
This information helps us maintain and improve website performance.
2. How We Use Your Information
We use your information for the following purposes:
- Processing, packing, and shipping your order
- Emailing you order confirmations and tracking details
- Providing customer support when needed
- Detecting and preventing fraudulent or suspicious activity
- Improving website functionality, layout, and product listings
- Complying with applicable laws and tax requirements
We never sell, rent, or exchange your information with third-party marketers.
3. Cookies & Tracking Tools
Our website uses cookies to:
- Keep items in your cart
- Remember your session during checkout
- Improve loading speed and page performance
- Help us see which pages customers visit most
You can disable cookies in your browser settings, but some features (like checkout) may not function correctly without them.
4. Sharing Your Information
We only share your information with trusted service providers when necessary:
- Payment processors (Stripe, Apple Pay, Google Pay)
- USPS for shipping
- Fraud-prevention services used by our payment gateway
- Website hosting and security providers
These partners are only given the information needed to perform their service.
5. Data Protection & Security
We use industry-standard SSL encryption to protect your information during transmission.
Our website hosting environment includes:
- Firewall protection
- Brute-force attack monitoring
- Regular security updates
While no system can guarantee 100% security, we take your privacy seriously and follow widely accepted best practices.
6. Your Rights
You may contact us at any time to:
- Update your personal information
- Request deletion of your customer record
- Ask what information we have stored
- Request correction of inaccurate data
We handle these requests within a reasonable timeframe.
7. Children’s Privacy
Our website is intended for adult customers.
We do not knowingly collect personal information from children under 13.
8. Policy Update
We may update this policy when our services or legal requirements change.
The current version will always be posted on this page.
9. Contact Us
Oldwest Bookstore
3933 W Coronado Rd, Phoenix, AZ 85009
Email: [email protected]
Phone: +1 (480) 630-0183